A world-class Partner Program

GardaWorld Security Systems is proud to offer a world-class Partner Program. Choose from among our flexible partnering options to find the program that best suits your alarm business’ needs.

Hybrid dealer program
Client acquisition program
Third-party monitoring

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Here’s what you get when you partner with GardaWorld Security Systems.

• Purchasing power of one the largest security companies in the world
• Access to the newest products and services
• Benefit from the well-known GardaWorld brand
• Competitive multiples
• National coverage

GardaWorld Monitoring is an alarm monitoring centre specialising in video surveillance, handling alarm signals and dispatching emergency services for security companies across Canada. With over 40 years of experience in the alarm industry, the management team has built a highly passionate and disciplined team of security experts. In order to serve you better, we continually invest in the best technologies and employee training and support. Our goal is to provide our partners and their customers with the best possible service.

The GardaWorld Monitoring difference

What benefits will you get by choosing GardaWorld?

Extensive protection against unforeseen events

We use two separate Internet providers to provide redundancy for IP and video surveillance, in addition to two telephone providers providing redundancy of voice lines and alarm receiver lines. Our professional insurances cover up to $5 million per event.

Our stability as a business

As the largest private security firm in the world, GardaWorld has the knowledge, skills and resources to deliver the quality of service that has earned its reputation. Our brand can also be a powerful asset to assure your clients of the seriousness of your service offering.

Bilingual, qualified and professional staff

From carefully selecting personnel to ongoing training and advantageous compensation and recognition plans, nothing is left to chance in order to provide you with committed, competent and courteous teams that will treat your clients with professionalism.

A wide range of solutions and technologies

We support a very wide range of communication technologies to grant you the utmost flexibility. What's more, as we continue to make technological advances in our field, we constantly add new options that will allow you to expand your range of services.

Key services to support your business

Our key services include remote alarm monitoring, video surveillance on alarm, cloud video recording with analytical filters, two-way voice medical alarm monitoring and many other specialized services. We also provide you with multiple types of reports needed to manage your clientele. We can activate new clients 24 hours a day, 7 days a week, giving you the flexibility to manage your business according to your schedule.

Value-added services to save you time

We are always available to provide you with advice and recommendations on the latest technologies. We can also provide first-level phone technical support or bill your clients directly on your behalf whether it is for your recurring revenues or for an on-site intervention by a GardaWorld agent.

ULC-approved monitoring centre

Our monitoring centre is ULC-approved (Underwriters Laboratories of Canada), which means that we meet the highest standards of performance and employee training. Our redundant facilities, software and equipment are designed to provide consistent, top-quality service and are supported by multiple alternative power supplies in the event of a power outage.

Services

Local and toll-free digital line monitoring
Internet, cellular and home automation communication
Medical alarm monitoring and two-way voice intervention
Monitoring via DVAC link
Video surveillance with cloud hosting and analytics
Access to your client files via the web/mobile application
GardaWorld patrol service
Instant reports via email and SMS
Activity reports and open/close signal reports
Direct billing service to your customers
First-level phone technical support to your customers

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Web-based client management application

Our web/mobile application allows you to access your customers' accounts at any time.
You have complete control over who has access to the application and which functions are available to each user,
such as viewing alarm history logs, placing accounts on test, and much more.

Mobile application features

Here are some examples of the features available in the mobile application. Click on the “?” button below the image to learn about each feature.

Maps

The mobile application takes advantage of GPS capabilities to provide technicians with the location of the account in Google Maps.

Reports

You have access to many types of history reports, account summary lists, and full database reports.

Zones

You can use the application to view zones and the list of contacts, giving you access to up-to-date customer data while on the go.

Place on test

Technicians can place accounts on test, monitor signals sent during a test, and then take the account off test without the help of the monitoring centre.