Chicago Operational Update – Tuesday, April 30

April 30, 2013

We are continuing to make good progress in our recovery from the recent floods as we relocate to an alternate facility and restore our operations. We are approaching the restoration of our complete real-time processing capability and steadily reducing the need to split our operations between several facilities, thereby streamlining the process and speeding our service capability.


As of last night, all routes continue to run smoothly and all coin and currency orders are being completed in a timely manner.  Our team worked through the weekend and all Commercial Deposits have been processed as of April 29th with the corresponding file transmissions to the respective Financial Institutions being sent.


We will continue to provide periodic updates on our progress. I encourage you to dial into the Garda Operational Command Center hotline at 1.888.798.2201 to listen to my updates. If you have additional questions or concerns, please reach out to your Relationship Manager or our Client Support team.


I appreciate your patience and understanding as we work diligently to overcome the challenges this emergency situation created for all of us.