Chicago Operational Update – Wednesday, May 1
Similar to yesterday’s update regarding our post-flood recovery and Broadview alternate facility relocation efforts, we are continuing to make headway. Our equipment vendors have prioritized our needs by expediting the service requests for repairs to damaged equipment, and fulfilling new orders.
We have received processing equipment from other Garda U.S. facilities which are now online. As a result, we are approaching the restoration of our complete real-time processing capability at both our downtown and Broadview facilities. We are now able to efficiently manage the workload, thereby streamlining the process and speeding our service capability.
All routes continue to run smoothly and all coin and currency orders are being completed in a timely manner. Our Garda U.S. team continues to provide comprehensive support to their Chicago team members as we continue our recovery journey.
As previously stated, we will continue to provide periodic updates on our progress. I encourage you to dial into the Garda Operational Command Center hotline at 1.888.798.2201 to listen to my updates. If you have additional questions or concerns, please reach out to your Relationship Manager or our Client Support team.
Once again, I appreciate your patience and understanding as we continue to make good progress in overcoming the challenges created by this emergency situation.