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Does your company have the right plans in place for COVID-19?

March 16, 2020

NYA and Drum Cussac, two GardaWorld companies, are working together to offer effective planning and crisis response solutions in light of COVID-19. To learn about our capabilities or to request a quote, please fill out our contact form.

With the number of people infected with COVID-19 now reaching more than 190,000, and the virus spreading rapidly in dozens of countries, the World Health Organization has declared a pandemic. But as a global security and risk management company, we have been preparing and planning for this situation for many weeks. NYA, a GardaWorld company that specializes in crisis response and management, is currently helping companies all around the world with their COVID-19 plans and crisis response.

How the virus spreads and what this means for your organization

People with masks being screened

We now know that COVID-19 is spread by droplets in the air from coughing and sneezing, contact with high-touch surfaces and shaking hands or other close contact with an infected individual. Evidence is mounting that people can spread the virus before they are showing signs of it. From what we have seen across the globe, the virus spreads easily when large groups of people are indoors, in close quarters.

What this means for your business or organization is that you need to be thinking through all aspects of infection control and rethink large meetings, gatherings and employee or other personnel travel that could be delayed. Meanwhile, the data on regions and countries affected by the virus is changing rapidly, and there is a high degree of underreporting, due to a lack of adequate surveillance and testing. At the same time, businesses need to consider the threats to their operations and bottom line, if retail, manufacturing and transportation are affected by a reduced workforce and widespread emergency protocols.

Here is how NYA helps companies create COVID-19 plans:

People with masks checking their phone

In a pandemic, it’s necessary for these plans to have multiple levels, with procedures in place to respond to the current scenario, expected scenarios in the days and weeks to come, as well as the worst-case scenario.

Our COVID-19 consultants help executives and managers think through a wide range of important aspects, including which cleaning and sanitizing processes are required, what instructions various employees will receive about reducing their risk and the risk of others, what the protocol is if someone in an office, factory, retail or other location develops symptoms, and much more.

Our COVID-19 planning also helps companies determine when to cancel travel of personnel and what precautions to take for those who are traveling. In addition, we collaborate with decision makers on instructions for all levels of employees to fulfill their duty of care obligations at home and abroad. We are continually adapting our guidance to reflect the best practices, according to the latest data and expertise from our medical and global risk consultants.

Woman with mask talking on the phone

As a second step, NYA consultants work with businesses and organizations to review their plan, in order to identify gaps and provide recommendations for improvement. That’s because, once plans are implemented, quality control measures are vital to ensure all threats have been considered and the plan has been executed as intended. By creating and testing your COVID-19 plan, you can keep your business operations running as smoothly as possible and protect your most important assets—your people. In addition, you can avoid downtime due to illness, supply chain problems and other disruptions as much as possible.

Finally, NYA offers crisis response for businesses and organizations related to COVID-19 and other global crises. Do you need to communicate in a timely fashion with clients or employees who may have been exposed to the virus? Do you need a multi-layered response, involving government officials and transportation contingency plans, when personnel and/or key assets are locked down due to transportation shutdowns? We have experience helping 500,000 travelers in the world amid global crises since 1990, and we know the importance of communication, transparency, and timely action during a crisis.

 


NYA and Drum Cussac, two GardaWorld companies, are working together to offer effective planning and crisis response solutions in light of COVID-19. To learn about our capabilities or to request a quote, please fill out our contact form.