Garda Profile: Suzie McLain

May 5, 2011

Garda Profile

Name: Suzie McLain

Position: Healthcare Benefits Manager


Suzie has been with the Company for 34 years, starting on New Year’s Eve 1974 as a driver in the messenger division. She then transferred to Dispatch where she continued to show her initiative and diversity by taking on billing responsibilities.  Suzie’s next challenge came when she became the Corporate Office Manager before  transferring to her current position.


Responsibilities: Suzie is responsible for assisting 8,062 employees (including employee dependents) with health care benefits and claims.


Career advice: I think the best advice I can give is to try and work as a team. If everyone is working as a team player, everything seems to fall in place. Most of all, find time to laugh.


Greatest Accomplishment: I have always tried to give a 100% at anything I do in life and when the going gets rough I give 110%.  Do the best I can try new things and ask lots and lots of questions.  If I make a mistake, I try to learn it and try not to make the same mistake again.


Biggest Challenge: The Open Enrollment for benefits that is done each June, making sure that 8000 employees receive their open enrollment packets and we enter all in the system by the June 1st deadline


What are your goals? To eventually retire, live a long, healthy, very active lifestyle, volunteer for Habitat for Humanity and watch my grandchildren grow into wonderful human beings


What do you like about Garda? Meeting all the new people

Hobbies: Photography, Stained Glass, and Grandchildren