Having joined the GardaWorld team in June 2017, Laura Baldwin currently occupies the role of Security Site Manager at Outlook Collection Winnipeg, a retail shopping centre located in Western Canada.

When it comes to working in security, professional development is key. Laura is a shining example, as she trains diligently to ensure the safety of all the patrons and employees of Outlet Collection Winnipeg. On February 19, 2019, she definitely put that training to the test.

After Guest Services received a frantic message that there was a choking elderly woman present in the food hall, Laura raced down to intervene. She performed the Heimlich maneuver, assisted in removing the blocked airway and ensured the victim was breathing and able to talk again. 

Laura’s colleague, Security Officer Mojmir Nemecek, provided oxygen and assistance while she awaited the paramedics. Upon arrival of the first responders, they concluded that the object had been successfully removed and no further damage was apparent. The choking victim’s airway was free, and she was taken to a local hospital as a precaution.

Due to Laura’s quick thinking and first aid training, she saved a life, and for this reason, Laura was the deserving recipient of the Vice President’s Certificate of Excellence.

Congratulations and great job, Laura!

Are you looking to sharpen your skill set with security training? Check out GardaWorld Campus to explore online and in class security and professional development training.

In this photo, from left to right: Scott Young, Vice President, Security Services, Prairies Region, GardaWorld; Corey Brazil, Operations Manager, Outlook Collection Winnipeg; Laura Baldwin, GardaWorld Security Site Manager for Outlook Collection Winnipeg; Neil Fishman, General Manager, Outlook Collection Winnipeg; Perry Miller, Regional General Manager, GardaWorld.