News Alerts

04 Nov 2019 | 10:17 AM UTC

India: Server malfunction disrupts IndiGo flight operations November 4

India News Alert

Server malfunction triggers delays on IndiGo operations nationwide November 4; flight delays expected in coming hours

TIMEFRAME expected from 11/4/2019, 12:00 AM until 11/5/2019, 11:59 PM (Asia/Kolkata). COUNTRY/REGION India

Event

A server malfunction has affected IndiGo services nationwide as of Monday, November 4. The airline's server began malfunctioning around 04:29 (local time) and has resulted in long lines and crowded conditions at airport check-in counters and terminals across the country, along with associated flight disruptions. Flight delays and cancelations are expected to continue in the coming several hours. There is no estimated time as to when the server will be operational. 

Advice

Individuals traveling with IndiGo, or via airports in India more generally, are advised to maintain flexible itineraries, anticipate significant flight disruptions (cancelations, delays, overbooked flights, etc.) and crowded conditions at terminals and check-in counters, and adhere to instructions issued by local authorities.

 

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