News Alerts

10 Dec 2019 | 03:42 AM UTC

New Zealand: System outage causing nationwide flight disruptions December 10

New Zealand News Alert

Aviation authorities announce nationwide flight disruptions due to software outage on December 10; confirm flight reservations

TIMEFRAME expected from 12/10/2019, 12:00 AM until 12/10/2019, 11:59 PM (Pacific/Auckland). COUNTRY/REGION New Zealand

Event

Authorities at Auckland Airport (AKL) announced at approximately 15:30 (local time) on Tuesday, December 10, that a Immigration New Zealand's passport processing software is experiencing a power outage that is affecting passport processing for a number of airlines. They have said that there are delays at check-in, and are advising passengers to contact their airlines for more information. A similar issue is reportedly occurring at Wellington International Airport (WLG).

Flight disruptions, including delays and cancelations, are expected in the coming hours.

Advice

Individuals flying to or from New Zealand are advised to monitor the situation, confirm flight reservations and anticipate flight disruptions, and adhere to instructions issued by local authorities.

 

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