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04 nov. 2019 | 10h17 UTC

India: Server malfunction disrupts IndiGo flight operations November 4

India Alerte de sécurité

Server malfunction triggers delays on IndiGo operations nationwide November 4; flight delays expected in coming hours

TIMEFRAME expected from 4/11/2019, 12h00 until 5/11/2019, 11h59 (Asia/Kolkata). COUNTRY/REGION India


A server malfunction has affected IndiGo services nationwide as of Monday, November 4. The airline's server began malfunctioning around 04:29 (local time) and has resulted in long lines and crowded conditions at airport check-in counters and terminals across the country, along with associated flight disruptions. Flight delays and cancelations are expected to continue in the coming several hours. There is no estimated time as to when the server will be operational. 


Individuals traveling with IndiGo, or via airports in India more generally, are advised to maintain flexible itineraries, anticipate significant flight disruptions (cancelations, delays, overbooked flights, etc.) and crowded conditions at terminals and check-in counters, and adhere to instructions issued by local authorities.


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