Video

Great place to work: The benefits of the town hall program


Marsha Mason-Falloon
Marsha Mason-Falloon

Operations Manager, South Florida – U.S.

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Creating space for dialogue can lead to real opportunity. This video highlights how GardaWorld Security’s monthly town halls provide a structured, consistent way to engage with frontline employees—offering a forum for feedback, support, and professional growth.

In one recent session, an officer expressed interest in moving into a supervisory role. After submitting a resume and going through the interview process, they were promoted—an example of how listening and follow-through create tangible career outcomes.

These moments reflect a broader philosophy: when you give people a voice, you open the door for advancement.

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