Video

Great place to work: Promoting career progression


Marsha Mason-Falloon
Marsha Mason-Falloon

Operations Manager, South Florida – U.S.

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Career advancement, client trust, and employee engagement are deeply connected—and this video illustrates how those elements come together at GardaWorld Security in South Florida. From promotions within the branch to forward-looking operational planning, the focus is on building a structure that supports both people and performance.

By positioning team members in areas where growth is expected and maintaining close relationships with officers and clients alike, the result is a culture of trust and responsiveness. When officers feel supported and clients feel heard, the entire operation runs with greater energy and alignment.

It's an approach where internal investment and external service naturally reinforce each other.

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