Video

Supporting staff in healthcare environments


John S. D'Agata - Regional Vice President, Southeast Region
John D'Agata

Regional Vice President, Southeast Region – U.S.

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In healthcare, safety and care go hand in hand. This video highlights how GardaWorld Security officers are trained not just to respond to incidents, but to recognize early signs of escalation and apply de-escalation techniques that preserve calm and protect dignity.

Their consistent, professional presence builds trust with clinical staff—who know they can rely on security to support resolution, not just reaction. This collaboration plays a quiet but essential role in sustaining what healthcare providers call the "environment of care": a space where safety supports healing, and every interaction matters.

Security becomes part of the care team—focused on outcomes, relationships, and respect.

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