Choose an emergency response service
Select the emergency response service that matches your organisation’s risk profile, duty-of-care needs, and mobility requirements, from rapid SOS support to coordinated security, medical, and aftercare services across Africa.

Emergency response service
Hire and partner with confidence, fast.

Most Popular
Silver
For your essential emergency support needs.
From
$36
per user/month*
This simple subscription makes it easy for individuals, families, and corporations to access the comprehensive nationwide protections available - including 24/7 emergency response, ambulance despatch, and mobile response teams for incident management across the whole of Kenya – with reassuring ease.
*All prices subject to 16% VAT
- 24/7 Emergency response - Via panic button on the GeoSHIELD app integrated with our NSOC
- Air and ground ambulance dispatch - Medevac from GPS location
- Security response - Mobile response team for incident management
- National coverage - Response across all major towns in Kenya, medevac anywhere
- Simple subscription - Priced for individual/families/corporates with easy onboarding
Gold
When you need more than essential emergency support.
**Talk to an expert
Featuring indemnification for added peace of mind, this package enjoys the full protection of silver with added medical features including advice and assistance, concierge and case management, treatment cover, and international evacuation.
*All prices subject to 16% VAT
- Remote medical assistance - Virtual triage and access to medical professionals anytime
- Case management - Dedicated case handler manages your journey end-to-end
- Hospital admissions and coordination - Seamless referral to best-fit facility
- Indemnified model - Members protected from surprise billing costs covered under package
- Premium service - Designed primarily for corporates and NGOs with duty of care stipulations, expatriates. Detailed onboarding
24/7 NSOC monitoring
When an emergency happens, users can trigger an SOS alert that connects directly to GardaWorld Security’s National Security Operations Centre for assessment, location confirmation, and response coordination.
Under 8-minute response
Trained response teams can be mobilised quickly, with initial response in under 8 minutes in Nairobi and Mombasa, supported by real-time routing and NSOC coordination.
6,500 + network of medical assets
Strategically deployed Mobile Response Teams and special projects units provide nationwide support for roadside incidents, security response, evacuation, and emergency intervention.
Local enforcement and aftercare
Response teams are trained in de-escalation and work closely with local law enforcement, while aftercare options can support users beyond the first emergency response.
FAQ
When ordering an emergency response support service
Which emergency response service is right for my team?
Who can be covered by the emergency response service?
What do we need to provide to get started?
What happens when a user activates an emergency SOS alert?