Workplace conflicts are more common than we think. In addition to disrupting day-to-day operations, they can also lead to loss of market share and tarnish a company's image.  

When they escalate, they can even increase the level of risk to employees, facilities and equipment. It is therefore essential for companies to maximize planning in order to minimize costs and reduce risks before conflict situations arise.

What solutions are available to businesses?  

In order to prevent a situation from escalating to the point of no return, many companies call upon conflict management specialists, such as the experts working for GardaWorld's Consulting and Investigation Services Division.      

 "The increase in labor disputes represents an opportunity for GardaWorld to accompany its clients in order to help them prepare strategically and operationally for the possibility of a conflict such as a strike or lockout.  We are more and more solicited by our clients for the preparation of crisis management plans where our clients can anticipate and properly plan the management of a labor dispute from a security point of view," says Daniel Vigeant, Director of Consulting and Protection Services.

How good planning can minimize the impact of conflicts  

According to Mr. Vigeant, excellent security planning involving the participation of security consultants allows us to anticipate and prepare for the unexpected.  In addition, the professionalism of strike officers who work with strikers in a non-confrontational manner plays a key role in conflict resolution.  

As systems become more complex and connected, security must be improved to meet new standards.  

"Consultants need to stay current with technological advances in security systems and be able to support clients in adopting a security 4. Also known as the industry of the future, or the 4th industrial revolution, Industry 4.0 represents a new organization of industries based on new technologies that rely on the interconnectivity between humans, machines and resources.  There are models for detection, protection and intervention based on advanced security systems and new intelligent technologies that can support or even replace some traditional security agents," explains Mr. Vigeant.  

 This is where GardaWorld makes a difference.  By its ability to plan the security response with its client and act in such a way that strikers can exercise their right to strike safely and respectfully.    

Curious to learn more about the solutions available to you? Contact our expert consultants today.